Windows 7 laptop will not Shutdown completely

 

Problem:

I bought a new laptop 6 mnths ago with windows 7 64 bit installed. worked fine up till 2 weeks ago. every time i shut down it stays on the shutdown screen till the battery goes flat. When i turn it back on it says windows has recovered from an unexpected shut down. any ideas coz im all out?

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Categories | Laptop Repair Guide | Posted on by Computer repair and services

Fix Printer Spooler Service Error

Problem :

I have a Dell laptop with Windows XP and a HP 1012 Laserjet. The laserjet has been working fine and suddenly yesterday evening it stopped being able to print. I get the message: print spooler service is not running. I have tried a lot of things I found on the internet to get it going again but nothing has worked so far.

Solution :

- Turn off the printer

- Turn off the computer

- Turn on the computer and wait until it has completely loaded

- Turn on the printer

Once the printer has fully started, go into the driver’s properties from the Printing and Faxing window and try to send a test page. If it still says the spooler is not running then in the Control Panel, open Adminstrative Tools and select Services. Scroll down the list and select Spooler – does it say started? If you right click on it, can you start it? If it’s set to manual change it to Automatic. If it doesn’t want to start or isn’t in the list then you have an issue with your operating system. Check the MS knowledge base for help with spooler issues.

If it looks good and started and set to automatic and your printer still won’t print then try this test. Open a word document and select print. Look for a small check box next to print to file. What this will do is spool out the document but then save it to the hard drive instead of sending it to the printer (it will ask you to name the file and give you a chance to save it to where you want). If this works with no errors then the issue is likely the printer.

If it’s the printer then try a different cable, check to see if you can upgrade the firmware.

If print to file doesn’t work, you can try uninstalling and reinstalling the driver.

Categories | Printer Repair | Posted on by Computer repair and services

How To Stop Windows 7 From Crashing

We all use windows 7 as it’s the newest and advanced version of Microsoft. Many people face problem while doing work on windows 7. Crashing and Freezing are the common problems which happens. The two may seem the same but they are different from each other.

A crash is when the computer can’t process the user’s request and it shuts down or restarts or may shows the Blue Screen of Death.

A freeze is the state when the user is trying to do too many things at once and the computer can’t keep up with the requests, it cannot read the file because it is confused. These are common problems of the Windows 7 operating system. Many people are experiencing these problems on their Desktop or Laptops.

These problems may sometimes go very to serious, that it may destroy your important data and even sometimes destroys your whole PC. However, in most of the cases, they are only mild causes as the symptoms aren’t that serious.

The causes of Windows 7 crashing are as follows:

1. Specific files are not readable.

2. Files have been corrupted or may damaged.

3. The registry settings are unstable and have some issues.

4. Recently changed hardware or may cause from new hardware.

The causes above contribute to Windows 7 for becoming an unreliable and unstable system. These problems can be fixed by following some of the steps that I’ve described below. I am going to explain you how to repair and prevent Windows 7 from crashing in the future. Continue

Categories | Windows Guide | Posted on by Computer repair and services

How To Fix Windows 7 Blue Screen Of Death

The worst thing that can happen to a Windows 7 user is the Blue Screen of Death or we can say BSOD. Suppose you are doing some important work and your computer flashes a blue screen! It’s Very frustrating. This error occurs when operating system fails to perform further operations.

Here are few things to quickly fix Windows 7 Blue Screen of Death issue.

If you are using a desktop computer then try to install a better cooling fan or you can turn off your computer for sometime and start computer again.
It may happen when there is low RAM in the computer system. Some applications and programs need more memory space to run. By adding extra RAM your computer become much then its current performance. Continue 

Categories | Windows Guide | Posted on by Computer repair and services

Fix HP Printer Error Code 49.4c02

Problem :

I’m currently seeing the error on the same hardware, it is related to a pending print job on a machine connected to it, as soon as the printer inits, the job is sent to it and the 49.4c02 error pops up.

Solution :

1. Press CANCEL JOB to clear the print job from the printer memory.
2. Turn the printer off, and then turn the printer on.
3. Try printing a job from a different software application. If the job prints, go back to the first application and try printing a different file. (If the message only appears with a certain software application or print job, contact the software vendor for assistance.)
4. If the message persists with different software applications and print jobs, disconnect all cables to the printer that connect it to the network or printer.
5. Turn the printer off.
6. Remove all memory DIMMs or third-party DIMMs from the printer. (Do not remove the firmware DIMM in the lowest DIMM slot.)
7. Remove all EIO devices from the printer.
8. Turn the printer on.
9. If the error no longer exists, install each DIMM and EIO device one at a time, making sure to turn the printer off and back on as you install each device.
10. Replace a DIMM or EIO device if you determine that it causes the error.
11. Remember to reconnect all cables that connect the printer to the network or computer.
12. If the error persists, replace the firmware DIMM.
13. Replace the formatter.

This error is usually caused by a bad formatter board.

Categories | Printer Repair | Posted on by Computer repair and services